Privacy policy

Privacy Policy

Effective Date: June 30, 2025

At Honest & Pure, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://honestandpure.com or interact with us.

Information We Collect

We collect personal data when you:

  • Place an order

  • Sign up for emails or newsletters

  • Participate in loyalty/rewards programs

  • Contact us via email or SMS

  • Take our skincare quiz

Information may include:

  • Full name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment details (processed securely via Shopify and not stored on our servers)

  • Order history and preferences

  • IP address and browsing behavior (for analytics and site performance)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send you updates and promotional offers (if opted-in)

  • Improve our website and shopping experience

  • Manage rewards/loyalty programs

  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your information. We only share it with:

  • Shopify (to process orders)

  • Third-party apps like LoyaltyLion (for rewards)

  • Trustpilot (for customer reviews)

  • Email/SMS marketing platforms

  • Legal authorities when required

Cookies & Tracking

We use cookies to improve your experience and understand website usage. You can disable cookies in your browser settings.

Data Retention

We retain your personal data only as long as necessary for the purposes described, or as required by law.

Your Rights

You can request:

  • Access to your personal data

  • Corrections or deletions

  • Opt-out of marketing communications at any time

To exercise any of these rights, email us at info@honestandpure.com.